Kybun AG regularly enters new markets and needed to ensure steady revenue for their online stores. As a producer of specialty footwear products, they needed to offer their customers size assistance and implemented the Size Advisor technology which brought higher conversion rates and slashed product returns.
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“We only sell kybun shoes in kybun stores, both pyshical and online. This is because our shoppers often have special requeriments (health or workplace-related) and to this requires our uniquely trained staff to understand the shopper's needs and to deliver kybun-specific customer service. Size and fit is a big part of finding the right model for each shopper, so we deployed ShoeSize.Me to emulate the in-store experience and ensure that no matter which market our shoes are beign sold in, our shoppers can get help finding their size,"
Head of Online Marketing & E-Commerce